Hi, 

I wasn’t sure if I was going to email but I decided I would because my experience at your restaurant on Saturday still bugs me. We were a large group and you were busy so I give it to your restaurant and hostess for making it happen. We waited out front which was totally fine and it was an entirely reasonable wait time with how busy it was. It was our turn to be seated and your hostess said there were two tables available on the patio for us and basically told us to go to the patio ourselves, which would be fine but we got back there and obviously looked a little lost. One of your staff members came up to us and asked if we needed help, we said we were told to come back to our tables and that there were two avaliable. There were only two tables open at the time and your staff member asked if we had a reservation, we said that we were waiting for tables and were told they were now available and to come back, so he said it must be this one and directed us to sit (the table did have a reservation growler and sign on it), we didn’t know any different and thought maybe it was put there to reserve it until our big group could sit at the same time. So we sat down and ordered. Then your hostess came up extremely rudely and said that wasn’t the table meant for us, and that we told your other staff member that we had a reservation when we didn’t, and now she had to find another table for this group that did reserve. It was incredibly uncalled for, when it was her in fact who didn’t complete her job and tell us where actually to go and sit. I’m not sure if coming up to us made her feel big, but it definitely made me feel small. So I just wanted to send in my comment and situation. There is a good way to handle a busy restaurant and there is a bad way. This definitely was the latter. What should have been a fun experience was very tainted and I will not be back.